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Help Desk Liaison

1 week ago

Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

As a Customer Service Representative at Talent Outsourcing Channel Solutions, you will be responsible for providing top-notch support to our clients. Your primary goal will be to ensure customer satisfaction through prompt and professional communication.

Job Description

In this role, you will handle customer inquiries via phone, email, or chat. You will also assist customers in navigating our products and services, troubleshooting issues, and placing orders. To achieve this, you will need to have excellent communication skills, both verbal and written, as well as strong customer service orientation.

Benefits

We offer a comprehensive benefits package that includes a competitive salary, night differential, allowance, complete government benefits, free HMO + leave, and exciting performance bonuses. Additionally, you will have the opportunity to work in a dynamic and fast-paced environment where you can develop your skills and grow with the company.

Requirements
  • No prior experience is required, but a passion for customer service is essential.
  • You should possess excellent communication skills, both verbal and written.
  • A friendly and empathetic demeanor is crucial in this role.
  • You must be able to multitask, prioritize, and work efficiently in a fast-paced environment.