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IT Help Desk Associate

7 days ago

Davao City, Davao, Philippines TALENT OUTSOUCING CHANNEL SOLUTIONS Full time

Talent Outsourcing Channel Solutions seeks a skilled Technical Support Representative to join our dynamic team. As a TSR, you will be responsible for delivering high-quality customer service and technical support to our clients.

Our Ideal Candidate

We are looking for a highly motivated and results-driven individual with excellent communication skills and a passion for technology. The ideal candidate will have:

  • A strong background in computer science or a related field;
  • At least one year of experience in a technical support role;
  • Excellent problem-solving and analytical skills;
  • Strong communication and interpersonal skills;
  • Ability to work under pressure and meet deadlines.
Responsibilities
  • Provide technical support and assistance to clients;
  • Resolve technical issues efficiently and effectively;
  • Document and track all client interactions and outcomes;
  • Collaborate with internal teams to resolve complex issues;
Benefits
  • Ongoing training and education opportunities;
  • Competitive compensation and benefits package;
  • Opportunities for career advancement and growth;
  • A dynamic and supportive work environment.