Customer Experience Expert

6 days ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time $25,000 - $35,000
Customer Service Representative Role

We are seeking a highly skilled and personable customer service professional to join our team. This is a full-time, permanent position designed for someone who is fluent in English, quick-thinking, clear and efficient in communication, and genuinely pleasant to talk to.

In this role, you will be handling general inbound phone inquiries, primarily from customers without internet access, assisting them with order placements and answering basic questions related to products and services.

Main Responsibilities:
  • Answer inbound customer phone calls in a professional and friendly manner
  • Assist customers in placing orders via phone
  • Provide product information and help customers choose the right items
  • Handle inquiries related to order status, delivery, and general questions
  • Maintain accurate call and order records
Key Qualifications:
  • Proven experience in customer-facing roles (voice support preferred)
  • Excellent verbal communication skills in English — clear, fluent, and friendly
  • Fast thinker with a no-nonsense approach and ability to get to the point efficiently
  • Positive attitude and customer-first mindset
  • Must be reliable, professional, and able to work independently from home

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