Retail Call Center Agent
2 days ago
Talent Outsourcing Channel (TORCH) Solutions is a leading provider of outsourced services, dedicated to delivering exceptional results for our clients. Our team is passionate about helping individuals succeed in their careers and making a positive impact in the community.
The Role:
We are seeking a highly motivated and skilled Appliance Retail Call Center Associates to join our team. As a key member of our team, you will be responsible for providing top-notch customer service and ensuring a positive experience for our clients.
Key Responsibilities:
- Deliver exceptional customer service via phone and other communication channels
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to achieve sales targets and improve customer satisfaction
Requirements:
- At least senior high school graduate
- Ability to communicate and understand basic English
- Excellent time management skills and ability to multitask
- Must be fully vaccinated and able to start immediately
What We Offer:
- Competitive salary and incentives
- Paid training and development opportunities
- Comprehensive HMO benefits and government-mandated benefits
- Generous paid leaves and flexible working hours
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