Travel Support Specialist

1 week ago


Las Piñas, National Capital Region, Philippines beBeeTravel Full time ₱1,925 - ₱2,430

We are seeking a skilled Travel Support Specialist to join our team.

Job Description

This role involves providing exceptional customer service to travelers via live chat and email, ensuring their needs are met and resolving any issues in a timely manner.

Key Responsibilities:
  • Customer Communication
  • Booking and Service Issues
  • Supplier Collaboration
  • Process Improvement
  • Knowledge Sharing
Requirements
  • Analytical and Problem-Solving Skills
  • Multitasking Ability
  • Flexible Working Hours
  • Computer Software Experience
  • Online Support Software Experience (Advantageous)
  • Customer Support Experience (Advantageous)
  • Self-Motivation and Independence
  • Fast Learning Ability
  • Strong English Proficiency (Beneficial)
Benefits

This role offers the opportunity to work with a dynamic team, contribute to process improvements, and enhance your skills in customer support and communication. While occasional weekend and evening shifts may be required, we offer a flexible working environment that values work-life balance.



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