Remote Customer Experience Specialist

7 days ago

Tanauan, Calabarzon, Philippines beBeeCustomerService Full time ₱50,000 - ₱100,000
Job Summary

We are seeking a skilled and dedicated Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls professionally and efficiently.

Your primary goal will be to resolve customer issues on the first call through effective problem-solving, while also providing excellent customer service and support.

This is an exciting opportunity to work with a leading business process outsourcing company, where you will have the chance to develop your skills and knowledge in customer service and sales.

Key Responsibilities
  • Handle inbound and outbound calls in a professional and efficient manner.
  • Resolve customer issues on the first call through effective problem-solving.
  • Provide excellent customer service and support.
  • Work collaboratively as part of a team to achieve business objectives.
  • Maintain accurate records and documentation.
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent.
  • Previous experience in a customer-facing role.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and proficiency in Microsoft Office.
Benefits

We offer a competitive compensation package, including:

  • A comprehensive benefits program.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • Opportunities for career growth and advancement.
About Us

We are a leading business process outsourcing company, committed to delivering exceptional customer experiences and driving business results.

We pride ourselves on our innovative approach, industry expertise, and commitment to excellence.

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