
Healthcare Support Specialist
16 hours ago
We are seeking a skilled and organized Healthcare Support Specialist to join our team.
Job Description:
This role involves providing administrative support to our healthcare operations. You will be responsible for scheduling appointments, managing patient records, and communicating with healthcare providers.
- Process internal referrals and add patients to the correct lists.
- Schedule and oversee allied health appointments (PT, KIN, CC, OT, Vision).
Responsibilities Include:
- Call approved patients to book their treatments.
- Manage and update patient approvals, denials, and follow-up lists.
- Assist with treatment block bookings and LTD approvals.
Additional Tasks:
- Send faxes to healthcare providers as needed.
- Submit daily reports to management.
Requirements:
To succeed in this role, you will need at least 2 years of experience as a Virtual Assistant, preferably in a healthcare setting. You should have strong organizational and time management skills, excellent phone and email communication skills, and the ability to multitask and manage scheduling efficiently.
You should also have proficiency with MS Excel and Google Workspace, familiarity with healthcare software tools, and experience handling insurance claims and billing.
Benefits:
- Opportunity to work with a successful company with a solid track record.
- Flexible working options.
- Potential for team management roles.
Note:
The role may involve Saturday and Sunday shifts.
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