Chief Operating Officer

2 days ago

Baguio City, Cordillera, Philippines beBeeManager Full time ₱2,500,000 - ₱3,500,000
Operations Manager Role

This is a full-time position as an Operations Manager to oversee the day-to-day functioning of our business. The role is responsible for managing and improving systems, processes, workflows, and business operations across the company.

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  • Manage and maintain automated workflows and pipelines for lead nurturing, onboarding, task assignments, and follow-ups.
  • Document and refine standard operating procedures (SOPs) to ensure consistency across departments.
  • Oversee client invoicing cycles, ensuring accurate, timely issuance and follow-up of all invoices.
  • Maintain oversight of client and contractor agreements, ensuring contracts are up to date, correctly stored, and in line with business policies.

The Operations Manager will work closely with key team members, including the Managing Director, Client Manager, HR Team Lead, and Marketing Assistant, to ensure aligned execution of business goals.

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Key Responsibilities

The ideal candidate will have proven experience as an Online Business Manager, Operations Manager, or similar role in a digital or service-based business.

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  • Advanced knowledge of project and task management tools such as ClickUp and Slack.
  • Strong understanding of business operations, systems thinking, and automation workflows.
  • Experience with corporate marketing campaigns.
  • Excellent organisational and time-management skills with strong attention to detail.
  • Ability to work independently and collaboratively in a fast-paced, remote environment.
Requirements

We are looking for someone who is proactive, solution-focused, and able to work well under pressure.

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  • Proven track record of successfully implementing process improvements and streamlining business operations.
  • Strong communication and interpersonal skills, with the ability to build effective relationships with clients and team members.
  • Highly organised and efficient, with excellent time management and prioritisation skills.
  • Able to adapt quickly to new systems, tools, and processes.
  • Commitment to delivering high-quality results and continuous improvement.

The successful candidate will be highly motivated, self-disciplined, and committed to delivering exceptional results in a fast-paced environment.

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