Cloud Systems Administrator

2 days ago

Manila, National Capital Region, Philippines beBeeCloudAdministrator Full time ₱3,000 - ₱6,000
Job Summary:

We are seeking a seasoned cloud systems administrator to maintain key platform operations for our global client base.


This role requires a skilled professional who can manage support cases, perform regular maintenance and upgrades, action service requests, and deploy scheduled changes using continuous delivery tooling and automations.

Main Responsibilities:
  • CASE MANAGEMENT: Manage support cases within an incident management process. Take ownership of cases reported by clients and provide support, down to Level-3, to troubleshoot, diagnose and resolve issues with the Coric Platform.
  • Maintenance and Upgrades: Complete regular maintenance and upgrade work such as Windows Server patching, infrastructure and application upgrades, license management, service and system restart and Virtual Server and SQL Server backup and restores.
  • Action Requests: Action service requests for internal and external clients such as environment refreshes, data migrations, deploying Virtual Machine resources and installing whitelisted software.
  • Automation Expertise: Skilled in PowerShell coding and working with code repositories such as Azure DevOps. Able to update 'everything-as-code' artefacts to fix issues, deliver new infrastructure and application services and to automate operational processes.
  • Security and Compliance: Support the team's security and compliance commitments for vulnerability monitoring and remediation, annual penetration testing, disaster recovery testing and completing audit checks of our processes and procedures.
  • Change Management: Deploy scheduled changes using continuous delivery tooling and automations within the framework of a Change Management process.

About this Role:

This is an exciting opportunity for a motivated individual to join our team and contribute their skills and experience to the success of our organization.

Requirements:
  • Technical Skills: Proven experience in cloud systems administration, including PowerShell coding and working with code repositories.
  • Knowledge: In-depth knowledge of Windows Server, infrastructure and application upgrades, and license management.
  • Collaboration: Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Problem-Solving: Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.

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