Senior Account Operations Manager

2 days ago


Batangas, Calabarzon, Philippines beBeeImplementation Full time ₱600 - ₱800
Implementation Specialist

We are seeking an Implementation Specialist to support our accounting and recruiting tools. This role is highly client-facing, requiring strong communication skills, technical aptitude, and a background in accounting or back-office operations.

You will guide brokerages through setup and onboarding, ensuring their commission splits, recruiting integrations, and back-office processes are configured and running smoothly.

Key Responsibilities:
  • Lead client onboarding sessions via Zoom calls, walking brokerages through backoffice tool setup.
  • Configure and train clients on agent commissions, recruiting tool integrations, automation and reporting features.
  • Troubleshoot issues and escalate unique cases when necessary.
  • Maintain a multi-call cadence with clients to verify setup, confirm accuracy, and resolve questions.
Training Path:
  • Days 1–30: Focus on the recruiting tool, its functionality, use cases, and troubleshooting basics.
  • Days 30–60: Transition into the Backoffice Accounting tool, learning its functionality, use cases, and troubleshooting basics.
Requirements:
  • Accounting experience
  • QuickBooks training
  • Real estate accounting account or experience background
Additional Skills:
  • Strong client-facing communication skills
  • Ability to explain technical and accounting processes in clear terms
  • Comfort with multi-step implementations and long-term client cadences


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