Crypto Support Expert

2 weeks ago


Porac, Philippines beBeeCustomerSupport Full time $35,000 - $50,000
Job Overview

We are seeking a highly skilled customer support professional to join our team.

As a key member of our support team, you will thrive in a remote environment while mastering new skills and achieving challenging goals with a people-first approach.

  • Provide exceptional customer support via chats and emails
  • Build positive and long-lasting relationships with customers
  • Meet team KPIs
  • Stay up-to-date with cutting-edge technology
  • Securely work with customers' sensitive information
  • Apply the latest customer happiness practices
  • Maintain working knowledge of our products and services
  • Communicate with developers and other departments of various companies

To succeed in this role, you will need:

  • Native Dutch and English B2 communication skills
  • At least 6 months of experience in a customer support role
  • Personal or professional experience in trading/investments/blockchain is required
  • Experience providing support via live chats
  • Experience with CRM systems
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

A great plus:

  • Experience in technical support

What We Offer

  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development


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