Remote Crypto Specialist

2 weeks ago

Porac, Philippines beBeeCryptocurrency Full time A$14,400 - A$19,200

Cryptocurrency Operations and Support Role

This is a remote opportunity to join an Australian cryptocurrency exchange as they grow.

As a tech-savvy professional with cryptocurrency experience, you will manage operational, marketing, and customer support tasks. There is potential for growth into a specialized role as the company expands.

Main Responsibilities:

  • Manage social media channels to engage the community and promote the cryptocurrency exchange.
  • Assist with booking and optimizing digital ads on platforms like Google, Facebook, and crypto networks.
  • Provide professional customer support via email, chat, and social media channels.
  • Participate in user testing, report bugs, and suggest improvements for platform updates.
  • Keep updated on crypto trends, competitors, and regulatory changes.
  • Support administrative tasks, data entry, and process documentation.

Requirements:

  • Bachelor's degree in Finance, Marketing, IT, Business, or a related field.
  • At least 1 year of experience in cryptocurrency or blockchain, with familiarity in exchange, trading, or DeFi preferred.
  • Excellent written English skills for customer communication and social media.
  • Basic knowledge of digital advertising platforms like Facebook Ads and Google Ads.
  • Proficiency with CRM tools, social media scheduling, and troubleshooting basic tech issues.
  • Problem-solving skills and ability to work independently.
  • Passion for crypto and eagerness to learn.

Preferred Skills:

  • Experience with customer support platforms such as Freshdesk or Zendesk.
  • Graphic design or video editing skills using Canva, CapCut, etc.
  • Knowledge of SEO and content marketing.

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