
Digital Productivity Adoption Specialist
2 weeks ago
We are seeking a skilled professional to drive the adoption of digital productivity technologies across our organization. This role is crucial in enhancing employee productivity.
- Stay updated on product roadmaps and new features of current workplace productivity tools, identifying relevant features for employees.
- Research how other companies use industry workplace solutions, identifying opportunities for reapplication within our organization.
- Understand how our current solutions are being utilized, establishing adoption/usage baselines.
- Design and execute adoption programs to increase adoption/usage, including training, communications, and hands-on guidance for key activities.
- Deploy new features or execute incremental changes as needed.
- Support end-user inquiries and issues as the subject matter expert for the organization.
The ideal candidate will possess a degree in Computer Science, engineering, or a related field, or strong equivalent experience. Additionally, they should have:
- 1-2 years of experience managing workplace productivity tools (Microsoft Office 365, Google Workspace, Zoom, Mural, Mendix, etc.).
- 3 years of experience driving service/solution adoption across medium-to-large enterprises.
- Outstanding communication skills, both verbal and non-verbal.
- ITIL foundation certification is preferred.
- Ability to multitask with strong attention to detail.
- Experience working in a fast-paced, agile environment, with a team-oriented mindset.
- Self-motivated, proactive, and requiring minimal supervisory attention.
- Desire to learn and become familiar with new areas of technology.
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