Healthcare Receivables Specialist

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeReceivables Full time $7,800 - $8,000
Job Title: Healthcare Receivables Professional

A highly skilled and detail-oriented individual is sought to join our team in a rapidly expanding healthcare industry. As a member of our team, you will have the opportunity to work with highly skilled professionals who prioritize employee satisfaction and work-life balance.

Key Responsibilities:

  • Review and analyze accounts receivable reports to identify unpaid claims or patient balances
  • Perform collection calls to patients/residents to resolve outstanding balances and secure payments
  • Ensure accurate and timely documentation of all collection activities and account updates in the system
  • Communicate professionally and empathetically with patients, clients, and billers
  • Meet or exceed individual and team productivity and quality targets, including call handling metrics, collection goals, and documentation standards
  • Work collaboratively with team members and supervisors to resolve account issues and escalate complex cases appropriately
  • Maintain confidentiality and adhere to HIPAA and data privacy policies at all times
  • Participate in training sessions, team meetings, and performance reviews as scheduled

Requirements:

  • At least 1 year of experience in US healthcare medical billing or collections, preferably in a business process outsourcing (BPO) setting
  • Knowledge of insurance billing processes, claims follow-up, denial management, and EOBs/EOPs
  • Strong communication and negotiation skills with an empathetic but assertive approach
  • Ability to work in a fast-paced, metric-driven environment with minimal supervision
  • Proficiency in MS Office and billing software

Benefits:

  • Competitive salary and benefits package
  • Health Insurance with dependent coverage
  • Night differential pay
  • Attendance Bonus
  • Paid time off and convertible leave credits
  • Performance Appraisal and career growth opportunities

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