Chief Technology Officer Candidate

7 days ago

Cebu City, Central Visayas, Philippines beBeeSystemsEngineer Full time $60,000 - $80,000

Seeking a skilled Systems Engineer to join our team as we continue to grow and expand our services in the technology solutions space. In this full-time role, you will be responsible for providing remote client support and occasional on-site support, with a focus on delivering exceptional customer service and resolving complex technical issues.

This is an exciting opportunity to work with a variety of business clients and utilize your expertise in desktop and server support, network configurations, and hardware troubleshooting. If you have a passion for problem-solving and a strong background in Microsoft Server and Workstation technologies, this could be the ideal role for you.

Job Description:

Responsibilities:

  • Monitor and resolve escalated service tickets in a timely manner
  • Manage diverse computing environments across multiple business clients
  • Analyze and document unfamiliar client/server network setups to identify the fastest path to resolution
  • Perform rapid analysis of workstation/server incidents to determine root causes
  • Provide consulting services to clients on best practices and general computing processes
  • Troubleshoot and resolve high-level workstation, server, and network issues following standard operating procedures
  • Utilize software tools and vendor-specific utilities to expedite incident resolution

Qualifications:

  • At least 5 years of relevant experience as a Systems Engineer
  • Strong background in desktop and server support
  • Proven experience in troubleshooting network configurations and hardware issues
  • Expertise in Microsoft Server and Workstation technologies
  • Ability to follow documented processes while escalating unclarified variables to management
  • Excellent customer service skills with a problem-solving mindset

Required Skills:

Technical Skills:

  • Microsoft Server and Workstation technologies
  • Network configurations and hardware troubleshooting
  • Desktop and server support

Soft Skills:

  • Excellent customer service skills
  • Problem-solving mindset
  • Ability to work independently and as part of a team

Benefits:

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Other Information:

Additional Requirements:

  • Must be able to pass a background check
  • Must be willing to work flexible hours, including evenings and weekends

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