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Chief Information Officer Candidate
2 weeks ago
The role of Vice President - IT is a senior-level position that entails supporting business center personnel and technologies.
Key Responsibilities- Collaborate with Business Leaders to achieve strategic objectives and technological advancements.
- Drive business growth by working closely with site leaders and operational teams.
- Partner with Enterprise Technology Leaders to deploy cutting-edge solutions.
- Develop and implement strategies to meet site-specific business needs for various enterprise operations and support functions.
- Stay up-to-date on the latest technology trends and standards.
- Identify opportunities to streamline processes and improve system efficiency.
- Ensure adherence to program methodology standards and process rigor.
- Monitor performance metrics and track vendor services.
- Bachelor's degree in Computer Science or related field.
- At least 15 years of experience in IT, including 3+ years in leadership roles with a user base of 4000+ employees.
- Ability to work flexible hours and respond to emergencies 24/7.
- Proven track record as a strategic IT business partner.
- Strong understanding of contact center technology and industry trends.
- Excellent facilitation and influencing skills.