Remote Medical Administrative Specialist
9 hours ago
Job Title: Medical Virtual Assistant
- We are seeking a dedicated professional to provide administrative support to healthcare professionals in a remote setting.
Key Responsibilities:
- Analyze and update Electronic Medical Records (EMRs) with new patient information, medical history, and treatment plans.
- Deliver exceptional customer service by responding promptly and professionally to patient inquiries via phone, email, or chat.
- Explain services to new patients, ensuring they understand our systems and what to expect.
- Assist healthcare professionals in scheduling appointments, managing calendars, and coordinating follow-up care.
- Collaborate with medical billing teams to ensure accurate coding and billing information.
- Maintain strict patient confidentiality and adhere to HIPAA regulations.
- Work closely with the team for seamless coordination and communication.
Requirements:
- Previous experience as a Medical Virtual Assistant is preferred.
- Proficient in EMR systems, with a strong understanding of medical terminology and documentation.
- Excellent communication skills, with the ability to explain complex concepts to patients.
- Strong organizational skills and attention to detail, ensuring accurate record-keeping and data entry.
- Able to multitask and prioritize responsibilities in a fast-paced environment.
- Demonstrated ability to provide exceptional customer service and maintain professional relationships.
- Ability to work independently and collaboratively as part of a remote team.
Benefits of this Role:
- Opportunity to work remotely with a dynamic team.
- Chance to develop skills in EMR systems and medical terminology.
- Environment that values teamwork, flexibility, and professionalism.
About this Role:
- This role requires a high level of organization and attention to detail.
- Able to adapt to changing priorities and deadlines.
- Friendly and approachable demeanor when interacting with patients and colleagues.
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