Customer Experience Specialist

2 weeks ago

Mandaue City, Central Visayas, Philippines beBeeCustomerCare Full time ₱5,000 - ₱8,000
Job Opportunity

Rentokil Initial is an international business services provider with a global presence.

We focus on protecting people and enhancing lives through pest control, hygiene improvement, and interior space optimization.

Our team is dedicated to delivering high-quality services by investing in training, science, innovation, and technology. We value feedback and continuously work to improve our processes to support colleagues and customers.

We believe in equality and fairness as fundamental rights for all employees. Our core values of Service, Relationships, and Teamwork are shared by our colleagues worldwide.

Main Responsibilities
  • Maintain high performance levels to meet monthly targets and sales goals.
  • Respond promptly to customer concerns and gather necessary resources to resolve issues effectively.
  • Evaluate and ensure customers receive the expected benefits from our services.
  • Monitor market conditions and competitor activity to adapt to changing customer needs and requirements.
  • Conduct thorough surveys to capture detailed information.
  • Sell services according to approved pricing structures or guidelines.
  • Adhere to established processes and procedures to ensure quality standards are met.

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