Current jobs related to Customer Service Lead - Quezon City, National Capital Region - Advance Marketing
-
Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
-
Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
-
Customer Service and Operations Lead
5 days ago
Quezon City, National Capital Region, Philippines Avanteph Staffing and Consultancy Inc. Full timeAvanteph Staffing and Consultancy Inc. is seeking a Customer Service and Operations Lead to manage our customer-facing operations and drive business growth.Key ResponsibilitiesServe as the primary point of contact for key clients, addressing inquiries, resolving issues, and providing updates on shipments.Ensure a high level of customer satisfaction by...
-
Customer Service Ambassador
2 days ago
Mandaluyong City, National Capital Region, Philippines Topserve Service Solutions Inc Full timeCompany Overview">We are a leading provider of service solutions dedicated to delivering exceptional experiences for our clients and their customers. Our team is passionate about making a positive impact, and we're looking for like-minded individuals to join us.Job Summary">As a Receptionist with Topserve Service Solutions Inc., you will be the first point...
-
Customer Service and Order Management Lead
3 days ago
Quezon City, National Capital Region, Philippines McAsia Food Trade Corporation Careers Full timeAbout McAsia Food Trade Corporation CareersWe are a leading food and beverage retailer seeking a talented Customer Service and Order Management Lead.This role is responsible for managing order fulfillment processes, ensuring timely delivery of products, and providing exceptional customer service.Strong attention to detail and organizational skillsExcellent...
-
Customer Service
4 weeks ago
Quezon City, National Capital Region, Philippines Carryboy Phils. Inc. Full timeRole DescriptionThis is a full-time on-site role for a Customer Service Social Media Supervisor at CARRYBOY in Metro Manila. The Supervisor will be responsible for overseeing customer service operations on social media platforms, ensuring customer satisfaction, managing customer support interactions, and implementing customer service strategies....
-
Customer Service
7 days ago
Makati City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTION, INC. Full timeThis position is responsible in dealing with customers' (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence. B. Job Qualifications:1. College diploma or University degree in business, Customs Administration.2. Experience in the logistics field.3. Computer...
-
Customer Service Coordinator
14 hours ago
Mandaluyong City, National Capital Region, Philippines Topserve Service Solutions Inc Full timeAt Topserve Service Solutions Inc, we are seeking a highly skilled and motivated Customer Service Coordinator to join our team. This is an excellent opportunity for individuals who possess exceptional communication skills, attention to detail, and the ability to work in a fast-paced environment.Job Description:We are looking for a professional who can...
-
Customer Service Representative
2 weeks ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company is a multinational banking and financial services company here in the Philippines for over 30 years. This company is a Top and leading bank in Asia.Position: Customer Service Representative - Bank ConsultantCompany Industry: Banking & FinanceWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php...
-
Customer Service Representative
6 days ago
Quezon City, National Capital Region, Philippines GrowthFN Sdn Bhd Full timeJob ResponsibilitiesAbout the TeamThis Team Lead Position is responsible for managing a team of Customer Service Representatives, providing guidance and support to ensure excellent customer service delivery.Responsibilities include developing and implementing process improvements, managing customer relationships, and ensuring high-quality customer service...
-
Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines One Food Group Management Services, Inc. Part timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Crew Member. As a key member of our crew, you will play a vital role in delivering exceptional customer service and helping us achieve our business objectives.Key ResponsibilitiesProvide excellent customer service by responding promptly to customer...
-
Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeResponsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...
-
Customer Service Champion
2 days ago
Quezon City, National Capital Region, Philippines Helloconnect Full timeAbout the Role:We are seeking a highly skilled Customer Service Champion to join our team at Helloconnect. As a key support figure for our customer care team, you will bridge the gap between agents and leadership.Key Responsibilities:Provide real-time support to customers, guiding them through interactions and ensuring exceptional service.Support team...
-
Customer Service Specialist
5 days ago
Quezon City, National Capital Region, Philippines Metacom Full timeJob DescriptionIn this role, you will be working with the Metacom team to provide exceptional customer service and support.Key Responsibilities:• Prepare detailed reports for supervisors to enhance their understanding of customer behavior and productivity trends.• Effectively prioritize tasks, manage time, and handle multiple responsibilities...
-
Customer Service Representative
4 weeks ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company is a multinational banking and financial services company here in the Philippines for over 30 years. This company is a Top and leading bank in Asia.Position: Customer Service Representative - Bank ConsultantCompany Industry: Banking & FinanceWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php...
-
Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeResponsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet...
-
Customer Service Liaison
6 days ago
Quezon City, National Capital Region, Philippines One Luna Global Connections, Inc. Full timeAbout the RoleWe are looking for a detail-oriented individual who can provide exceptional customer service. The ideal candidate will be responsible for resolving customer issues promptly and efficiently.Main Responsibilities:Respond to customer inquiries via phone, email, and chat.Offer informed answers to questions about products, pricing, and...
-
Customer Service Representative
4 weeks ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: This company is a multinational banking and financial services company here in the Philippines for over 30 years. This company is a Top and leading bank in Asia.Position: CSR/Banking ConsultantCompany Industry: Banking & FinanceWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php 35,000 - Php 40,000Training: On...
-
Quezon City, National Capital Region, Philippines Metacom Full timeAbout Metacom: As a leading player in the telecommunications industry, we strive to deliver exceptional customer experiences. Our team of experts is dedicated to providing top-notch support and services that exceed our customers' expectations.Your Role: As a Customer Service Representative for Telco Easy Account, you will be responsible for ensuring customer...
-
Customer Service Representative
7 days ago
Quezon City, National Capital Region, Philippines WebDev200 Full timeShareJob DescriptionEmployee Recognition and RewardsGovernment Mandated BenefitsInsurance Health & WellnessHMOProfessional DevelopmentJob TrainingBereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation LeaveDescriptionThe Customer Service Sales Representative manages both inbound and outbound communications with customers, delivering exceptional...
Customer Service Lead
7 days ago
A key member of our team at Advance Marketing, we are seeking a Customer Service Lead to oversee the daily workflow and scheduling of telemarketing staff.
This role involves motivating and supporting agents through feedback and communication, preparing monthly and annual performance reports, maintaining documentation about customer service department activities, and monitoring the performance of customer service staff.
We are looking for an experienced individual with a Bachelor's Degree or equivalent and at least 3 years of working in customer service, a supervisory role, or in a call center. The ideal candidate will have experience with coaching, training, and motivating employees, outstanding communication skills, both written and verbal, and strong computer skills and excellent time management skills.
Benefits- We offer a comprehensive benefits package including commission, employee recognition programs, and occupational accident insurance.
- Our team members also enjoy paid holidays, Philhealth, SSS/GSIS, 13th month pay, and pag-ibig fund.
- We prioritize work-life balance with bereavement leave, maternity & paternity leave, parental leave, sick leave, solo parent leave, and special leave for women.
