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Customer Service Specialist

1 week ago

Quezon City, National Capital Region, Philippines Metacom Full time
Job Description

In this role, you will be working with the Metacom team to provide exceptional customer service and support.

Key Responsibilities:
• Prepare detailed reports for supervisors to enhance their understanding of customer behavior and productivity trends.
• Effectively prioritize tasks, manage time, and handle multiple responsibilities simultaneously to meet deadlines.
• Listen attentively to customer inquiries and respond promptly with accurate information or escalate concerns as necessary.
• Provide product information and services to customers in a clear and concise manner.

What We Offer:
- A dynamic work environment where your skills and abilities can grow
- Opportunities for professional development and career advancement
- Collaborative team that values diversity and inclusivity
- Comprehensive benefits package designed to support your well-being

About Us:
Metacom is a leading organization dedicated to delivering top-notch services and solutions.