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Technical Support Associate

1 week ago

Makati City, National Capital Region, Philippines Neksjob Corporation Full time
About the Role

We are seeking a skilled Technical Support Associate to join our team at Neksjob Corporation.

Key Responsibilities:
  • Provide accurate information about products and services
  • Resolve customer concerns and complaints with empathy and efficiency
  • Maintain accurate records of customer interactions and transactions
  • Work collaboratively with colleagues to ensure exceptional customer experiences
Requirements:
  • High school diploma or equivalent
  • Excellent communication skills and a positive, friendly attitude
  • Strong problem-solving skills and attention to detail
  • Previous call center or customer service experience is a plus but not required
  • Flexibility to work in shifts
What We Offer:
  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision benefits
  • Paid time off and holidays
  • Career growth opportunities and professional development