Business Process Quality Analyst
7 days ago
TASQ Staffing Solutions is currently seeking a Business Process Quality Analyst to join our team. This is an exciting opportunity for a highly motivated and experienced professional to make a significant impact on our BPO services.
About the Position:
The successful candidate will have a solid understanding of business process quality analysis, preferably in crypto/international banking or financial accounts. With a minimum of 2 years of Ops QA experience and excellent customer service skills, they will be able to work effectively in a dynamic environment and contribute to our team's success. If you are passionate about delivering high-quality results and committed to excellence, we invite you to apply.
Key Accountabilities:
- Analyze and improve business processes to ensure quality and efficiency
- Develop and maintain quality metrics to track performance
- Collaborate with cross-functional teams to achieve organizational goals
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