Business Process Controls and Quality Manager
7 days ago
We are seeking a highly skilled and experienced Team Lead, Business Process Controls and Quality to join our team. This is a key role in our organization, responsible for supporting assurance and consulting engagements across DBS sites, projects, and/or initiatives related to the continuous improvement of control processes.
Key Responsibilities:
- Oversee master data audits conducted by analysts/specialists, ensuring compliance with policies, data standards, and regulatory requirements.
- Collaborate with the master data management (MDM) team and other relevant stakeholders in addressing errors detected/unauthorized modifications.
- Recommend and collaborate with the MDM team and other stakeholders in ensuring effective data governance controls and improvements to strengthen master data integrity.
- Coordinate with and provide support to internal and/or external auditors during local audits of DBS locations and operating companies and ensure compliance with Dover's Core Internal Controls (CIC).
- Monitor the existing controls environment, and coordinate with DBS process owners, ensuring that internal controls are effective by assessing risk, identifying gaps, and recommending process improvements.
- Ensure timely escalation and remediation of control deficiencies, coordinating with process owners to drive corrective actions.
- Coordinate cross-functional initiatives to enhance operational efficiency and risk mitigation strategies.
- Collaborate with IT and process owners to ensure financial system controls, including IT general controls, are well-designed and operating effectively.
- Support and oversee the execution of quarterly and annual segregation of duties (SOD), SOC-1, and transition project reviews.
- Provide regular updates to leadership on key risks, compliance trends, audit findings, and process improvement initiatives.
- Supervise and mentor a team of analysts/specialists, ensuring the accuracy and quality of internal control reviews and master data governance activities.
- Monitor team performance, set clear expectations, provide constructive feedback and coaching to analysts/specialists to ensure timely completion of key deliverables and drive continuous improvement in control execution and master data quality.
- Develop and deliver training for specialists and stakeholders to enhance awareness of internal controls and master data governance.
- Perform ad-hoc projects as needed.
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