Business Analyst

4 days ago


Cebu City, Central Visayas, Philippines IntouchCX Full time

On-site - Cebu 3-5 Yrs Exp Diploma Full-time

Job DescriptionDescription

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story - Our Story

About The Job

We are changing the way people think about customer care, and we need your help We're looking for a Business Analyst to assist with Performing User Acceptance Testing (UAT) and the operationalization of business, process and/or system changes across training curriculums, training delivery, quality assurance and reporting.

As Business Analyst, You Will…
  • Collect and validate data requirements for business intelligence systems
  • Support reporting from multiple applications
  • Create, validate and recommend optimization of business processes
  • Support projects through development, quality assurance, user acceptance testing and production implementation
  • Create internal guides, training materials and end-user documentation
  • Facilitate requirements workshops
  • Build and manage business relationships
As Business Analyst, You Have…
  • A Degree or Diploma in Computer Science, Information Systems or equivalent experience
  • 3-5 years of practical business analysis experience, with demonstrated experience in analyzing business systems and processes, and the creation of structured business requirements documents
  • Business process management practitioner designation, CBAP, Lean Six Sigma (yellow or black), PMP, or other certification is considered an asset
  • Experience in facilitating workshops and training sessions with diverse groups of stakeholders
  • Demonstrated experience creating and leading testing
  • Strong attention to detail
  • Excellent organizational and time management skills
  • Demonstrated strength in communications both verbal and written
  • Ability to build relationships
  • Technical understanding and problem solving skills
Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

#J-18808-Ljbffr

  • Cebu City, Central Visayas, Philippines Dover Business Services Full time

    Job Description:We are seeking a detail-oriented and data-driven Business Data Analyst to join our market intelligence and strategic pricing team. In this role, you will combine critical thinking, problem-solving, and technical expertise to transform raw data into measurable and actionable outputs and reports that inform business decisions and drive growth...


  • Cebu City, Central Visayas, Philippines Dover Business Services Full time

    On-site - Cebu 3-5 Yrs Exp Bachelor Full-timeJob DescriptionSummary DescriptionWe are seeking a detail-oriented and data-driven Business Data Analyst to join our market intelligence and strategic pricing team. In this role, you will combine critical thinking, problem-solving, and technical expertise to transform raw data into measurable and actionable...


  • Cebu City, Central Visayas, Philippines Level Up Business Process Outsourcing Services OPC Full time

    Level Up Business Process Outsourcing Services OPC is a leading provider of Business Intelligence (BI) solutions. We are seeking an experienced Business Intelligence Analyst to join our team.The successful candidate will be responsible for designing, developing, and implementing BI reports that provide valuable insights to our clients. This includes...

  • Business Analyst

    4 days ago


    Cebu City, Central Visayas, Philippines Linda Hausermann & Associates Full time

    Job Title: Business Analyst Retail SalesWork Type: Onsite (Central Bloc, Cebu IT Park)Work Shift: Shifting ScheduleSalary: Up to 43K PackageStart Date: ASAPHeadcount: 1Job Overview:We are seeking a detail-oriented and analytical Business Analyst Retail Sales to join our team. The successful candidate will be responsible for analyzing business data,...

  • Business Analyst

    2 days ago


    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Work Arrangement: Onsite in Cebu IT Park, Cebu CityShift Schedule: Shifting (24/7)Educational Requirement: College GraduateWork Experience: 2 years experience as a Business AnalystMust have PowerBI, MS Excel, and PPT.


  • Cebu City, Central Visayas, Philippines Dover Business Services Full time

    Analyst, Accounts Receivable (Collection)Location: Cebu City, 07, PHWork Arrangement: HybridPOSITION DESCRIPTION: Accounts Receivable Analyst (Collections) –Dover Business Services, Dover CorporationPosition Description: Dover Business Services (DBS) is looking for talented AR Collection Analysts to join our new shared service center in Cebu, Philippines....


  • Cebu City, Central Visayas, Philippines Bold Business Full time

    Bold Business is seeking a skilled Network Systems Analyst to help us analyze and optimize our network infrastructure. This role requires expertise in network monitoring tools, troubleshooting, and problem-solving skills.Analysis & Optimization:Network Analysis:Analyze network systems and identify areas for improvementDevelop and implement strategies to...


  • Cebu City, Central Visayas, Philippines Moder Solutions Inc. Full time

    Job Description:Moder Solutions Inc. is seeking a Business Performance Analyst to join our team. As a Business Performance Analyst, you will be responsible for monitoring and managing real-time performance metrics, ensuring optimal operational efficiency.Key Responsibilities:Monitor real-time performance metrics such as call volumes, agent adherence to...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job OverviewTASQ Staffing Solutions seeks a Business Analyst to join our team in Cebu City. This role involves working onsite at the Cebu IT Park, providing 24/7 support and collaborating with various stakeholders.Key ResponsibilitiesAssist in improving business processes and operationsAnalyze data using PowerBI, MS Excel, and PPT to inform strategic...


  • Cebu City, Central Visayas, Philippines Vivant Corporation Full time

    Company DescriptionVivant Corporation is a family-owned company with almost a century of business in the Philippines. As a professionally-run organization, Vivant focuses on providing tailored solutions that meet the unique needs of its stakeholders to ensure success.Role DescriptionThis is a full-time hybrid role for a Business Operations Analyst at Vivant...


  • Cebu City, Central Visayas, Philippines Conduent Full time

    Conduent is a leading provider of mission-critical services and solutions to Fortune 100 companies and over 500 governments.About the RoleWe are seeking an experienced Business Operations Analyst I to join our team. In this role, you will contribute to and manage projects, utilize deductive reasoning to solve problems, and interface with key stakeholders.As...


  • Cebu City, Central Visayas, Philippines LanceSoft, Inc. Full time

    LanceSoft, Inc. is seeking a Business Process Analyst to work with the business architect and other planners to assess current capabilities and identify high-level customer requirements.As a Business Process Analyst, you will be responsible for identifying and defining detailed product requirements and use cases.You will set up and maintain the Requirements...


  • Cebu City, Central Visayas, Philippines PMC Philippines Full time

    Business Finance AnalystThis role requires a minimum of 5 years of relevant accounting experience in a multinational organization.Key Responsibilities:


  • Cebu City, Central Visayas, Philippines Agile Software Solutions and Technologies OPC Full time

    We are seeking a highly skilled Business Process Analyst to join our team at Agile Software Solutions and Technologies OPC.As a Business Process Analyst, you will play a crucial role in understanding client business processes and mapping requirements to the software being implemented.Key Responsibilities:Understanding Client Business Processes: Understand...


  • Cebu City, Central Visayas, Philippines DTEK Full time

    YASNO is a brand under which a group of companies operates in the field of electricity, gas, energy efficiency solutions and electric vehicles. The company provides services to 3.5 million Ukrainian families and 80 thousand legal clients. Three companies of the YASNO brand have three times topped the rating of Ukrainian electricity suppliers, compiled by the...


  • Cebu City, Central Visayas, Philippines Apteum Corp Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Business Analyst to join our team at Apteum Corp. This role involves leading the analysis of business requirements and translating them into functional and technical specifications.The successful candidate will have 5+ years of experience as a technical business analyst, with hands-on experience in...


  • Cebu City, Central Visayas, Philippines CallTek Full time

    Position OverviewWe are looking for a meticulous and analytical Business and Research Analyst to join our team. The ideal candidate will have strong research skills and business acumen to help guide data-driven decision-making. This role involves collecting, analyzing, and interpreting data to inform business strategy, support operational improvements, and...

  • Business Analysts

    4 days ago


    Cebu City, Central Visayas, Philippines Collabera Digital Full time

    On-site - Cebu 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionCompany DescriptionCollabera Digital, fully integrated with Ascendion, is a leading provider of AI-first software engineering services headquartered in New Jersey. Ascendion specializes in applied AI, software engineering, cloud, data, experience design, and talent transformation for...


  • Cebu City, Central Visayas, Philippines Liviti Full time

    Liviti is looking for a detail-oriented Data Analyst with a strong understanding of data handling and analytics. The ideal candidate will have basic CRM exposure and be proficient in Excel and SQL.Responsibilities:Support business decisions by performing data analysis using Zoho Analytics and SQL.Develop and maintain data models and databases.Visualize data...

  • Business Analyst

    3 weeks ago


    Cebu City, Central Visayas, Philippines JK Network Services Full time

    COMPANY PROFILE: A known IT company best for providing Tech Jobs locally and internationallyPosition: Business Analyst Company Industry: IT companyWork Location: Cebu Work Schedule: Regular ScheduleSalary: Php 60,000-Php 120,000(Highly Negotiable)Work Set Up: Hybrid Set upBenefits: Peripherals ProvidedSL and VLSalary IncreaseCompany PerksHMO and InsuranceJob...