Reservations Team Lead
2 weeks ago
We are seeking a highly skilled Reservations Supervisor to join our team at Filinvest Company: Hospitality Enterprise Resources Corp.
Job Description:
Key Responsibilities:- Supervise and coordinate the activities of the reservations team to ensure efficient and professional service to guests.
- Manage room availability and inventory in collaboration with the sales team to maximize occupancy.
- Develop and implement strategies to achieve customer satisfaction and room revenue goals.
- Assist in re-training and developing reservation officers to enhance their skills and knowledge.
- Maintain quality standards by tracking and evaluating performance, providing feedback, and ensuring compliance with company policies and procedures.
- Demonstrate excellent communication and problem-solving skills to handle difficult situations effectively.
- Work collaboratively with colleagues and management to achieve shared goals.
- Possess full knowledge of emergency procedures and adhere to specified hygiene and personal appearance standards.
- Participate in scheduled training and employee activities, and maintain confidentiality and professionalism in all interactions.
- A competitive estimated salary range of $45,000 - $60,000 per year, depending on location and experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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Electrical Engineering Team Lead
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