Medical Service Advisor

5 days ago

Manila, National Capital Region, Philippines beBeeMedicine Full time ₱1,200,000 - ₱1,800,000
Job Overview

The role of a Medical Service Advisor involves serving as a trusted advisor for customers seeking clarity on medication effects.

Leverage your medical knowledge to ask the right questions, assess concerns, and provide clear guidance to customers via telephone or other channels.

Key Responsibilities:
  • Respond to medical information queries, product complaints, and general inquiries.
  • Receive and report adverse drug reactions within required timelines.
  • Perform quality control, training, and data reconciliation from multiple sources.
Requirements:
  • Non-degree + 3–4 years relevant experience (or 1 year safety experience).
  • Associate degree + 2–3 years relevant experience (or 1 year safety experience).
  • BS/BA or higher in Pharmacy, Life Science, or related field.
Necessary Skills:
  • Good written and verbal communication skills.
  • Understanding of regulatory requirements, pharmacovigilance practices, and ICH GCP guidelines.
  • Technical proficiency with Microsoft Office suite.

This is an excellent opportunity for individuals who are passionate about delivering high-quality service and making a positive impact on people's lives.

About This Role

This role requires a strong foundation in medical knowledge and effective communication skills. You will work closely with customers to understand their concerns and provide personalized support.

What We Offer

We offer a dynamic and supportive work environment that encourages growth and development. Our team is dedicated to delivering exceptional service and making a difference in our community.

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