Client Relationship Director

5 days ago


Paranaque City, Calabarzon, Philippines Field Outsource Asia Inc. Full time
About the Role

In this dynamic position as Client Relationship Director, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded through exceptional service.

You will work closely with our BPO operations teams to deliver services that meet or exceed client expectations, and collaborate with internal stakeholders to identify opportunities for process improvement and growth.

  • Key responsibilities include monitoring project progress, managing risks, and adjusting timelines or resources as necessary to ensure successful project delivery.
  • The Client Relationship Director will also play a key role in identifying and implementing process improvements, which will lead to increased efficiency and productivity.
  • In addition, you will assist in contract negotiations and renewals, ensuring alignment with client needs and business objectives.


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