Operations Director

4 days ago


Paranaque City, Calabarzon, Philippines New Age Software Solutions Inc Full time

**Job Overview**

New Age Software Solutions Inc is seeking an experienced Operations Director to oversee and manage our freight forwarding operations.

About the Role:

  • We are looking for a highly skilled and experienced professional to lead our operations team and drive business growth through process improvement and customer satisfaction.
  • The ideal candidate will have a strong background in logistics, transportation, and supply chain management, with excellent leadership and communication skills.

Key Responsibilities:

  1. Lead and manage the operations team to ensure efficient and effective freight forwarding services.
  2. Develop and implement process improvements to increase productivity, reduce costs, and enhance customer satisfaction.
  3. Collaborate with cross-functional teams to identify and mitigate operational risks.
  4. Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive growth.

Requirements:

  • Minimum 5+ years of experience in freight forwarding operations, including shipping documentation, customs regulations, and international trade practices.
  • Proven leadership and management skills, with the ability to motivate and inspire a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and internal teams.
  • Flexibility to adapt to changing priorities and industry dynamics in a fast-paced environment.


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