Operations Director
4 days ago
**Job Overview**
New Age Software Solutions Inc is seeking an experienced Operations Director to oversee and manage our freight forwarding operations.
About the Role:
- We are looking for a highly skilled and experienced professional to lead our operations team and drive business growth through process improvement and customer satisfaction.
- The ideal candidate will have a strong background in logistics, transportation, and supply chain management, with excellent leadership and communication skills.
Key Responsibilities:
- Lead and manage the operations team to ensure efficient and effective freight forwarding services.
- Develop and implement process improvements to increase productivity, reduce costs, and enhance customer satisfaction.
- Collaborate with cross-functional teams to identify and mitigate operational risks.
- Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive growth.
Requirements:
- Minimum 5+ years of experience in freight forwarding operations, including shipping documentation, customs regulations, and international trade practices.
- Proven leadership and management skills, with the ability to motivate and inspire a high-performing team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and internal teams.
- Flexibility to adapt to changing priorities and industry dynamics in a fast-paced environment.
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