Technical Team Lead

4 days ago


Manila, National Capital Region, Philippines Exasoft Full time
Overview of the Job

Exasoft is seeking a seasoned Technical Lead to lead our IT delivery initiatives.

About the Position

This role involves defining work items and dependencies to build features and functionalities. The successful candidate will also align with the Project Manager on overall business outcomes for modules and delivery timelines.

Key Accountabilities

  1. Technical Leadership: Provide technical leadership to ensure successful delivery of IT projects.
  2. Project Management Alignment: Align with the Project Manager on overall business outcomes for modules and delivery timelines.
  3. Cross-Functional Collaboration: Work with cross-functional teams to deliver technical deliverables within scope, schedule, and budget commitments.
  4. Vendor Management: Assist in vendor evaluation and manage vendors involved in the project to ensure all technical deliverables are met.
  5. Scope and Build Planning: Coordinate with the Project Manager when scoping or re-scoping projects and create/update build plans accordingly.
  6. Infrastructure and Security Review: Review infrastructure, security, and solution design.
  7. Requirements Review: Review functional and non-functional requirements, test plans, test scripts, and Requirements Traceability Matrix (RTM).
  8. Troubleshooting and Escalation: Identify and log technical issues, oversee resolution processes, and escalate when necessary.
  9. Issue Resolution Facilitation: Facilitate discussions on technical issue resolutions, including System Integration Test (SIT) and User Acceptance Test (UAT) defect resolution.
  10. Best Practices and Knowledge Sharing: Harness project best practices and contribute to the overall BDO knowledge base.
  11. Deployment and Support: Oversee deployment activities and review deployment instruction guidelines. Provide user support during hypercare periods and timely turnover to Application Support.
  12. Project Closure and Lessons Learned: Work with the Project Manager during project closure, ensuring all deliverables are achieved and documented, and relevant lessons learned are documented.
  13. Knowledge Transfer: Train new Technical Leads with BDO project delivery processes as needed.

Requirements

  1. Dynamics CRM Configuration: Experience in configuring and setting up Dynamics CRM.
  2. System Architecture and Development: Skilled in system architecture, development, and integration.
  3. Communication Skills: Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders.


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