Digital Service Manager

2 weeks ago


Davao City, Davao, Philippines beBeeDigital Full time ₱600,000 - ₱1,100,000
Role Overview

The primary objective of this position is to oversee the management of teams responsible for developing and implementing email, SMS, and mobile push services.

Key Responsibilities
  • Developing complex HTML email/SMS/mobile push code that adheres to industry standards and brand guidelines while closely matching original creative designs.
  • Performing quality checks and scripting for dynamic content, personalization, and segmentation.
  • Managing HTML content and related assets within clients' email/SMS/mobile push platforms.
  • Contributing to new business development and RFP responses as needed.
  • Collaborating with internal team leads to handle escalations and problems that arise.
  • Writing technical documentation and establishing processes as required.
  • Maintaining knowledge of industry standards, innovations, and best practices in email/SMS/mobile push marketing, providing thought leadership and training as appropriate.
  • Supporting Lead Developers and other internal team leaders to manage escalations and resolve issues.
  • Ensuring quality of work and accuracy, addressing, modifying, and rolling out SOP and QA procedures to mitigate risks over time.
Location Information

Location: Makati City - AO United Life Building

Brand Identity

Brand: Merkle

Work Arrangement

Time Type: Full time

Contract Details

Contract Type: Permanent



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