Customer Support Associate with Excellent Benefits

1 month ago


San Simon, Philippines Valeros Business Company Full time

We are seeking a highly skilled Customer Service Representative to join our team at Valeros Business Company in Pampanga. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.

About the Role

This is a unique opportunity to work in a dynamic and fast-paced environment where no two days are the same. You will be handling a wide range of customer inquiries, resolving issues efficiently, and escalating complex problems to senior team members when necessary.

Key Responsibilities
  • Provide top-notch customer service through phone, email, and chat platforms
  • Resolve customer complaints and concerns in a professional and timely manner
  • Upsell and cross-sell company products and services as needed
  • Collaborate with internal teams to ensure seamless issue resolution
What We Offer

We are committed to providing a comprehensive benefits package that includes:

  • A competitive salary of up to ₱24,000 per month
  • A sign-on bonus of ₱25,000
  • Ongoing performance bonuses
  • Night differential and allowances
  • Insurance coverage
  • Incentives for meeting performance targets
  • Paid leaves and holidays
  • Paid training and development programs
Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

  • College degree in any field or equivalent experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Basic computer skills and familiarity with software applications
  • Availability to work flexible hours, including nights and weekends
Why Join Us?

As a valued member of our team, you will have the opportunity to grow and develop your skills in a supportive and inclusive environment. We offer a collaborative and dynamic work culture, with a strong focus on employee well-being and satisfaction.



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