
Virtual Assistant
2 days ago
We are seeking a strategic, detail-oriented virtual assistant with a passion for problem-solving and a deep understanding of e-commerce operations. This role is ideal for someone who thrives in a fast-paced environment, is eager to align with a mission-driven organization, and is excited about making an impact.
Key Responsibilities- Lead and streamline operations across customer service, fulfillment, marketing, and product management.
- Leverage deep knowledge of e-commerce software to troubleshoot technical and strategic issues.
- Analyze data to identify trends and patterns, generate insightful reports, and present findings effectively.
- Deliver outstanding customer service, understand customer grievances, and solve issues with a problem-solving mindset.
- Partner with marketing teams to develop targeted campaigns and create high-performing landing pages.
- Proven track record of at least one year of success in operations or e-commerce management.
- Exceptional organizational skills with the ability to manage multiple priorities.
- Effective communicator with a passion for fostering collaboration and innovation.
- Quick learner who is adaptable to new platforms and self-leadership skills.
- Expertise in Shopify, Etsy, Gorgias, Klaviyo, Recharge, Rebuy, and their ecosystem; apps for marketing, customer service, and analytics are a plus.
This role offers the opportunity to work with a dynamic team, contribute to the growth of a mission-driven organization, and continuously learn and grow in your career.
What We Offer- A collaborative and supportive work environment.
- Opportunities for professional development and growth.
- A chance to make a meaningful impact on our customers and the industry as a whole.
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