
Prominent Account Management Executive
2 days ago
This position involves overseeing the management of key customer accounts on a platform, ensuring seamless order fulfillment with vendors, and guaranteeing timely project completion.
About the Account Manager PositionOur organization is seeking an organized and detail-oriented individual to fill the role of Account Manager/Order Fulfillment Manager. The ideal candidate will possess experience in account/project/order management for Promotional Products/Branded Merchandise and be capable of managing high-value client accounts.
Key Responsibilities:- Manage vendor-side accounts and oversee order fulfillment workflows effectively.
- Review, edit, and process orders placed on the platform promptly.
- Communicate with clients via email/Slack as needed to address their concerns.
- Handle escalations (e.g., delays, product issues) with internal support.
- Maintain accuracy across order details and documentation at all times.
- Ensure timely execution of all project milestones.
- Contribute to continuous process improvement initiatives.
- 2–4 years experience in account/project/order management for Promotional Products/Branded Merchandise.
- B2B account management expertise.
- Strong communication skills in English (written & verbal).
- Highly organized with sharp attention to detail.
- Comfortable working autonomously in a fast-paced remote setting.
- Prior experience in merchandise, supply chain, or production is strongly preferred.
- Proficient in basic platforms/tools (Google Workspace, Slack, etc.).
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