Healthcare Customer Support Specialist

22 hours ago


Cainta, Calabarzon, Philippines beBeeCustomerSupport Full time $35,000 - $52,000

We are seeking a skilled and compassionate Healthcare Customer Service Representative. This is a high-volume customer service environment where you will have the opportunity to make a meaningful impact on the lives of our members by providing excellent service and support.

This role requires strong communication skills, problem-solving abilities, and the capacity to work effectively in a fast-paced environment while prioritizing tasks efficiently.

The ideal candidate will be responsible for managing intake of member information, providing triage and care coordination services as needed, working with hospitals, clinics, facilities, and clinical teams to manage requests for services from members and/or providers, processing incoming and outgoing referrals and prior authorizations, including intake, notification, and census roles, and providing education to members about program benefits and services while also helping to manage member cases.



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