Customer Experience Advocate

Delivering exceptional customer experiences is at the heart of this role. As a Customer Experience Specialist, you will play a pivotal part in providing high-calibre support across multiple channels, including email, live chat, phone, and social media.The ideal candidate will possess superior written and oral communication skills, strong people skills, and...

We are seeking a seasoned customer advocate to join our team. As a senior customer advocate, you will be responsible for interacting with customers and supporting them to address inquiries and resolve concerns regarding our clients' products and services.In this role, you will collaborate with internal and external teams to handle customer needs and provide...

OverviewAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a...

Customer Service AdvocateAt TalentPop, we're dedicated to building a team of passionate customer service professionals who drive exceptional experiences and meaningful interactions.As a customer service advocate, you'll be responsible for delivering timely, thoughtful responses that reflect our high standards. You'll also assist customers with orders,...

DescriptionOverviewThe Client Experience Advocate is an entry-level client support role, serving as the first point of contact for client questions, issues, and service needs. As part of a regional team, Advocates deliver responsive, high-quality support while building foundational knowledge across the Tyler ERP Pro product suite. Advocates are expected to...

OverviewCustomer Support Advocate (18 months contract) at Ignition. We are looking for a Customer Support Advocate to join Ignition on an 18-month fixed term contract. You will be the first point of contact for our clients, owning customer communications from initial request through to resolution.Ignition is a platform for professional services that...

Job OverviewAs a strategic Customer Advocate, you will be pivotal in driving customer satisfaction and loyalty by designing tailored solutions and implementing retention strategies. You will collaborate cross-functionally to identify key pain points, propose targeted initiatives, and track the impact of efforts that enhance our customers' success.Key...

Customer Support ProfessionalWe are seeking an experienced and detail-oriented individual to fill the role of Customer Support Advocate.This fixed term contract position will provide exceptional customer support, maintain a high level of product knowledge, and scale our support function as we continue to grow.Key responsibilities include:Becoming an expert...

Job Title: Customer Service AdvocateAbout the Role:We are seeking a skilled professional to handle inbound and outbound customer service calls, providing exceptional support to clients across various industries.Responding to customer inquiries and resolving issues efficiently requires strong communication skills, active listening, and problem-solving...

Communicate directly with our customers via phone and email.Think critically to resolve customer issues and provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.Drive innovative and creative solutions to protect revenue.Support our customers, our vendors, and our marketplace partners and provide them with...