Delivering Operational Excellence

3 days ago

San Juan, National Capital Region, Philippines beBeeSpecialist Full time ₱5,120,000 - ₱8,192,000
Job Description

This is an exciting opportunity to work as a Delivery Operations Specialist, supporting the operational foundation of our newly unified and growing department.

The role will play a key role in supporting tools, processes, and reporting that enable the Delivery team to operate effectively within the Customer Success function.

The ideal candidate combines strong analytical and process-thinking skills with a collaborative, can-do mindset.

Responsibilities
  • Design and implement operational tools, processes, and reports for consistent and scalable delivery operations.
  • Identify operational bottlenecks and inefficiencies within the Delivery team and contribute to standardized solutions.
  • Maintain and improve automations, trackers, and templates acting as control points for core processes.
  • Coordinate with stakeholders across Delivery, Customer Support, Business Development, Product, and Finance.
  • Conduct data analysis and contribute to reporting and insights for operational decision-making.
Required Skills and Qualifications
  • Bachelor's degree in Business, Operations, Data Analytics, Economics, Engineering, or a related field.
  • 3–5 years of experience in operations, business analysis, or a similar role.
  • Strong analytical and problem-solving skills, with hands-on experience in Excel.
  • Excellent organizational and planning abilities, with great attention to detail.
  • Strong communication and stakeholder management skills, with experience working cross-functionally.
  • Self-motivated, proactive and adaptable, able to manage multiple priorities.
Benefits
  • Fully remote work setup.
  • Competitive salary.
  • Inclusive work environment & Well-being Program.
  • A clear induction program & a mentoring buddy to help you.
  • Private health insurance allowance.

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