Operations Excellence Leader

20 hours ago

San Juan, National Capital Region, Philippines beBeeoperations Full time ₱5,500 - ₱8,500

About Us:

Our company specializes in HR consulting and outsourcing, offering staff augmentation and managed services to various organizations.

Candidate Profile:

We are seeking a results-driven Operations Manager who embodies a sense of quality and leadership. As our ideal candidate, you should have at least 3 years of experience in the food and service industry, with a proven track record of excellence recognition, and a desire to advance your career.

Job Overview:

You will learn to be systematic and strategic in your work through mentorship from a senior executive. You will also lead a team, develop their capabilities, and contribute to their successes. This role will enhance your people management skills, expand your process mastery, and enable you to apply neuroscience principles for transformative learning.

Job Objectives:

  • To build a network of capable team leads and support groups.
  • To foster strong team dynamics, morale, and independence.
  • To consistently meet service and production standards.

Duties & Responsibilities:

  • Facilitate onboarding orientations, general meetings, training, certifications, huddles, one-on-one sessions.
  • Engage directly with Operations Manager, Restaurant Managers, Team Leads, and key stakeholders.
  • Conduct timely performance assessments and provide constructive feedback reviews.
  • Cascade latest product, service, and production processes.
  • Develop and implement learning materials and methodologies.

Requirements:

  • Bachelor's Degree in Hotel and Restaurant Management or related field.
  • Proficiency in reporting and office applications like spreadsheets, word documents, and slide presentations.
  • At least 2 years of experience in customer service and kitchen operations.
  • Strong knowledge of food production processes and food safety standards.
  • Able to simplify complex subjects.
  • Excellent commanding and written skills.
  • Willingness to perform field assignments and work in San Juan City.

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