A Career in Customer Service

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱25,000 - ₱35,000
Job Summary

As a highly skilled Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients. Your primary goal will be to provide prompt and professional assistance to resolve customer inquiries and issues.

You will serve as the primary point of contact for customers via phone, email, or chat. Your strong communication skills and ability to empathize with customers will be essential in building trust and resolving issues efficiently.

  • Provide exceptional customer service by addressing inquiries, resolving complaints, and guiding customers through solutions.
  • Maintain a thorough understanding of products, services, and policies to effectively assist customers.
  • Accurately documentcustomer interactions and transactions across all tools/platforms.
Required Skills and Qualifications

To succeed in this role, you will need:

  • High School Diploma or equivalent.
  • Strong communication skills and ability to work in a team environment.
  • WFH capable – Dual monitor, at least i5 processor, at least Windows 10, at least 50 mbps internet connection, USB-headset, camera.
Benefits

We offer a range of benefits to support your career development and well-being:

  • Paid Training.
  • HMO and Group Life Insurance.
  • Paid Time Off.
  • Referral Program.
  • Career Advancement.
About Us

We are a leading provider of human capital solutions, helping our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience.

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