Remote Customer Support Specialist

23 hours ago

Batangas, Calabarzon, Philippines beBeeSupport Full time ₱4,200 - ₱6,000
Customer Service Representative

At our organization, we believe customer support is more than just answering questions — it's about building trust with every interaction.

We're looking for friendly and tech-savvy individuals who love helping others and want to grow their careers in a fully remote environment.

Key Responsibilities:
  • Respond to customers via chat, email, or phone in a professional manner
  • Handle inquiries related to product information, order tracking, returns, and account concerns
  • Use Gorgias and Shopify to manage tickets and provide fast, accurate support
  • Stay informed on product updates and support practices to ensure a consistent customer experience
What We Offer:
  • Competitive pay with annual performance-based increases
  • Paid time off so you can rest and recharge
  • Health insurance or a health stipend to make you feel your best
  • Holiday bonuses in appreciation of your hard work
  • Fully remote setup — work from anywhere you're comfortable
  • Opportunities to grow with us as we scale
Requirements:
  • Excellent written and spoken English communication skills
  • At least 1 year of hands-on experience with both Shopify and Gorgias
  • Comfortable working independently and handling multiple conversations at once
  • Empathetic, patient, and reliable when addressing customer concerns
  • Team-oriented with a strong work ethic and attention to detail
Work From Home Requirements:
  • Your own computer or laptop (i5 processor or equivalent preferred)
  • A stable internet connection (at least 15 Mbps upload/download speed)

When applying, use the application code: CS

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