Full-Time Customer Service Representative

2 days ago

Quezon City, National Capital Region, Philippines beBeeService Full time ₱25,000 - ₱40,000
Customer Service Representative Opportunity

We are seeking highly motivated and enthusiastic individuals to support a range of inbound and outbound customer service initiatives. As a Customer Service Representative, you will be responsible for handling incoming inquiries, proactively reaching out to existing customers, and promoting new products and services while delivering exceptional service.

This is a fantastic opportunity to contribute to high-impact projects with some of the world's most iconic brands. If you're a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you. Strong proficiency in English, both written and spoken is required.

Candidates must have prior call center experience and reside within 80km of our office.

Key Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.
Qualifications
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills
Benefits

We offer a competitive benefits package that includes health insurance, dental coverage, and performance-based bonuses. Our employee shuttle services and company events make us a great place to work.

What You Can Expect From Us

We provide opportunities for growth and learning, allowing you to develop your skills and advance your career. Our supportive work environment makes it easy to succeed.

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per year

    Job Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

  • Full-Time Customer Service Representative Opportunity

    1 day ago

    Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱1,500,000 - ₱2,500,000

    Job Overview:We are seeking a skilled and professional customer service representative to handle inbound calls, answer inquiries, and book appointments for clients in the home services industry.As a Virtual Receptionist, you will represent our clients as if you were part of their in-office team. You will greet callers warmly, answer questions based on...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines SYSPRO Full time $23,000 - $25,500 per year

    Role DescriptionThis is a full-time, on-site role for a Customer Service Representative located in EASTWOOD and ORTIGAS. The Customer Service Representative will handle day-to-day tasks such as managing customer inquiries, troubleshooting issues, ensuring customer satisfaction, and maintaining customer records. The role requires excellent communication...

  • Customer Service Representative

    7 days ago

    Quezon City, National Capital Region, Philippines Neksjob bridgetowne Full time ₱104,000 - ₱130,878 per year

    Neksjob bridgetowne is hiring a Full time Customer Service Representative role in QC, NCR. Apply now to be part of our team.Job summary:Flexible hours available

  • Customer Service Representative

    7 days ago

    Quezon City, National Capital Region, Philippines Neksjob UPA Full time $70,000 - $120,000 per year

    Neksjob UPA is hiring a Full time Customer Service Representative role in Diliman, NCR. Apply now to be part of our team.Job summary:Flexible hours available

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines TREXAN CAREER SYSTEMS Full time ₱150,000 - ₱300,000 per year

    About the roleWe are seeking a Customer Service Representative to join our dynamic team at TREXAN CAREER SYSTEMS'. In this full-time role based in Quezon City Metro Manila, you will be responsible for providing exceptional customer service to our valued clients through various communication channels.What you'll be doingAnswering incoming calls and responding...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Lean Solutions Group Inc. Full time ₱20,000 - ₱27,000 per year

    Job Title: Customer Service RepresentativeLocation: Onsite – Bridgetowne, Quezon City // UP Ayala Technohub // Mall of Asia PasayWork Setup: Full-Time | OnsiteJob Overview:We are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives for our BPO clients. In this role, you will be responsible for...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines NPK Medical Trading Inc. Full time ₱180,000 - ₱200,000 per year

    A prestigious organization representing major manufacturer of state-of-the-art medical equipment and devices is looking for enthusiastic and hardworking professionals to complement its nationwide service and will work as CUSTOMER SERVICE ASSISTANTJob Qualifications:Candidate must possess at least Bachelor's/College DegreePreferably supervisor/1 year & up...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Global Payments Inc. Full time

    OverviewAre you passionate about helping others and providing top-notch service? We're looking for Customer Service Representatives to join our growing teamSummary of This Role: Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Lean Solutions Group Inc. Full time ₱15,000 - ₱19,000 per year

    ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing &...