Customer Service Representative

1 day ago


Iloilo City, Western Visayas, Philippines Neksjob Full time
Job Overview
Neksjob is seeking a highly skilled and motivated Customer Service Representative to join our team in Iloilo. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients.

About the Role
We are looking for a talented individual who can effectively communicate with customers, addressing their queries and concerns in a professional and courteous manner. You will be required to work on-site at our Iloilo location, providing high-quality service to our clients. If you have excellent communication skills and are able to work well in a team environment, we encourage you to apply for this exciting opportunity.

Responsibilities
The successful candidate will be responsible for:
• Answering incoming calls from customers in a timely and efficient manner
• Addressing client questions or demands in a professional and courteous manner
• Guaranteeing that consumer demands are handled properly and effectively
• Developing, organizing, and maintaining accurate files related to customer interactions
• Providing high-quality service in a pleasant, competent, and professional manner

Qualifications
To be considered for this role, applicants must possess the following qualifications:
• At least Senior High School or High School Graduate
• Excellent communication skills, both verbal and written
• Ability to work on-site at our Iloilo location
• Not currently employed or enrolled in any educational institution
• Fully Vaccinated

Benefits
Neksjob offers a range of benefits to its employees, including:
• Competitive Salary
• Exciting Performance Bonuses & Account Specific Allowances
• Career Advancement Opportunities
• Promote Within the Company
• Comprehensive Healthcare Benefits

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