IT Infrastructure Technician

4 days ago


Davao City, Davao, Philippines Normelin Computer Shop Full time
Role Description

Normelin Computer Shop is seeking an experienced IT Infrastructure Technician to join our team. The ideal candidate will have a strong background in computer hardware and software, as well as excellent problem-solving and communication skills.

Key Responsibilities
  • Diagnose and repair computer hardware and software issues: Troubleshoot and repair a wide range of computer problems, including hardware malfunctions (e.g., motherboards, hard drives, RAM), software issues (e.g., operating system errors, malware infections), and network connectivity problems.
  • Provide technical support to customers: Assist customers with computer-related issues, provide technical guidance, and explain technical solutions in a clear and concise manner.
  • Install and configure computer systems: Install and configure operating systems, software applications, and peripheral devices (e.g., printers, scanners, monitors).
Requirements
  • Strong technical skills: In-depth knowledge of computer hardware and software, including operating systems (Windows, macOS, Linux), networking concepts, and troubleshooting techniques.
  • Problem-solving and analytical skills: Ability to diagnose and troubleshoot complex technical problems effectively and efficiently.
  • Excellent customer service skills: Ability to communicate technical information clearly and concisely to customers, both verbally and in writing, and provide excellent customer support.


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