IT Infrastructure Technician

6 days ago


Paranaque City, Calabarzon, Philippines HawodTech Solutions Full time
About the Role

This is an exciting opportunity to join our dynamic team at HawodTech Solutions as an IT Infrastructure Technician. The successful candidate will be responsible for providing technical support for our DSV infrastructure and business core applications.

Your main duties will include:

  • Assisting with Microsoft services such as Active Directory, DNS, DHCP, IIS, SQL, PowerShell, and VBScript.
  • Supporting the backend of our applications, as well as assisting with hosted core business applications like AV, CyberArk, GoodSync, PAM, SMS Passcode, project management, and automation.
  • Developing and maintaining documentation to enhance our team's knowledge base.
  • Administering and maintaining supported systems.
  • Liaising with Transition, Continuous Improvement, and Technology teams to identify business requirements for new solutions and systems.

You will work closely with the team to deliver high-quality support and ensure that all tasks are performed in accordance with agreed procedures, SLAs, and customer expectations.



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