Operational Coordinator

2 weeks ago

Porac, Philippines beBeeOperations Full time $40,000 - $60,000

As a key member of our team, you will be responsible for managing the day-to-day operations of our organization.

Job Responsibilities:
  • Manage and maintain project management systems to ensure seamless collaboration among team members.
  • Track and follow up on operational tasks and deliverables to meet deadlines.
  • Create, document, and update SOPs and internal templates to streamline processes.
  • Identify inefficiencies and propose improvements to workflows and systems to increase productivity.
  • Assist with onboarding processes and preparation of welcome materials to facilitate new hires.
  • Coordinate with other team members and vendors to ensure a consistent client experience.
  • Support client retention and satisfaction efforts through effective communication and problem-solving.
  • Manage tools such as Asana, Clio, Microsoft Office Suite, OneDrive, Slack, Clay, and Canva to optimize performance.
  • Troubleshoot tech issues and support others in using the tools to minimize downtime.
  • Recommend and help implement new software or process automations to stay ahead of industry trends.
  • Maintain internal dashboards, task trackers, and project reports to provide visibility into organizational performance.
Optional Responsibilities:
  • Provide support in online marketing tasks including newsletters, blog posts, website updates, and social media to enhance brand awareness.
  • Assist with invoice entry, time tracking, and financial coordination in Clio to ensure accurate records.
  • Support CRM maintenance and network tracking via Clay to optimize customer relationships.

Requirements:

  • Minimum of 2 years of experience in operations or project coordination in a similar environment.
  • Previous experience working remotely in a professional setting is preferred.
  • Demonstrated ability to create and implement workflows or processes from scratch to drive results.
  • Strong English communication skills are essential.
  • Experience with or ability to learn and use Asana effectively is required.
  • Availability to work full-time with significant overlap with Pacific Standard Time is necessary.

Soft Skills:

  • Highly organized and methodical approach to work.
  • Strong initiative and self-direction to take ownership of tasks.
  • Curious and inquisitive nature with a desire to learn new tools and solve problems independently.
  • Clear and professional communication skills (written and verbal).
  • Collaborative and comfortable receiving and providing feedback.
  • Honest, accountable, and dependable attitude towards work.
  • Adaptable to changing priorities or environments.
  • Client-focused mindset even in back-office tasks.

Hard Skills:

  • Project management tool proficiency (Asana preferred).
  • Strong digital fluency and ability to quickly learn new platforms.
  • Excellent document formatting and file management skills.
  • Working knowledge of Microsoft 365 (especially Outlook and Word).
  • Crm familiarity (Clio or similar).
  • Experience with cloud-based tools (OneDrive, SharePoint, Slack).
  • Optional: Knowledge of Canva, Squarespace, email marketing tools, and Clay.

Work Schedule: Monday to Friday 8:00am to 5:00pm Pacific Standard Time

Job Type: Fulltime

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