Dedicated Student Advocate

1 day ago


Manila, National Capital Region, Philippines beBeeAcademic Full time ₱7,200 - ₱7,800
Virtual Academic Support Specialist

This position requires a highly skilled and organized individual to support student success in an academic setting. The ideal candidate will have excellent communication skills, be able to work independently, and prioritize tasks effectively.

  • The Virtual Academic Support Specialist plays a critical role in the delivery of academic programs and services to students and school district partners.
  • Responsibilities include coordinating instructors, tracking student progress, providing quality customer service, and managing virtual tutoring sessions.
  • The specialist will also monitor all students' academic progress, ensure flawless execution of programs and initiatives, and manage their own time in compliance with company and regulatory requirements.
  • Additionally, the specialist will conduct conferences with partner program directors to review progress, adjust academic plans, and renew enrollments.
Required Skills and Qualifications

To be successful in this role, the candidate must possess:

  • Excellent time management, planning, and prioritization skills.
  • Ability to organize and manage multiple responsibilities successfully.
  • Exhibits professional and approachable demeanor.
  • Effective communication skills, both in virtual environments.
  • Proficient in using all communication media, including in-person, phone, and video.
  • Ability to build engagement and trust in virtual relationships.
  • Works well with others and is able to adapt to changes in the work environment.
  • Able to acquire new skills as required.
Benefits

This position offers:

  • Fully remote work arrangement.
  • PTO benefits.
Job Specifications
  • Seniority level: Associate.
  • Employment type: Full-time.
  • Job function: Customer Service.
  • Industry: Education.


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