Global Customer Experience Specialist

5 days ago


Bacolod City, Western Visayas, Philippines beBeeCustomerExperience Full time ₱250,000 - ₱500,000

Customer Service Representative

About This Role

This is a customer-facing position where you will be responsible for addressing inquiries, resolving complaints, and guiding customers through solutions.

  • Key responsibilities include serving as the primary point of contact for customers via phone, providing exceptional customer service, maintaining a thorough understanding of products and services, accurately documenting customer interactions, collaborating with other departments to resolve issues, and striving to exceed customer satisfaction goals.

The ideal candidate will possess strong communication skills, a high school diploma or equivalent, and experience in BPO. You will also have the ability to work within defined hours of operation and flexibility needed on weekends and holidays.

We offer paid training, HMO and Group Life Insurance, paid time off, referral program, and career advancement opportunities.

About Us

We are a leading provider of human capital solutions that help our clients and their people navigate complexity. Our dedicated colleagues across global centers help individuals and their families simplify work and life, both now and in the future.

Why Join Us?

If you are enthusiastic about solving problems, interacting with people globally, and delivering effective results while providing excellent customer service, this role may be perfect for you.



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