Healthcare Support Specialist

1 day ago

Batangas, Calabarzon, Philippines beBeeAdministrative Full time $39,000 - $47,000
Medical Virtual Assistant Job Description

This job requires a high level of professionalism, attention to detail, and excellent communication skills. As a Medical Virtual Assistant, you will be responsible for managing patient appointments, handling inquiries, and maintaining accurate records.

The ideal candidate will have experience working in a healthcare setting, with knowledge of medical terminology and electronic medical records systems. You will work independently in a remote environment, providing virtual assistance to patients and supporting the daily operations of our client's physical therapy practice.

Responsibilities
  • Confirm patient appointments and manage the appointment calendar with precision and attention to detail.
  • Handle patient inquiries promptly and professionally via phone and email, ensuring exceptional communication and empathy.
  • Maintain accurate and confidential patient records, adhering to HIPAA guidelines.
  • Coordinate daily schedules in collaboration with medical staff to optimize patient care and therapist efficiency.
  • Ensure patient privacy and confidentiality at all times.
Requirements
  • Proven experience as a Medical Assistant or Virtual Assistant in a healthcare setting.
  • Strong knowledge of medical terminology and familiarity with electronic medical records (EMR) systems.
  • Excellent communication and interpersonal skills with a patient-centric approach.
  • Organizational skills and ability to manage multiple tasks with precision.
Benefits
  • Competitive salary commensurate with experience.
  • Opportunities for professional development and growth.
  • Work in a dynamic and supportive team environment.

As a Medical Virtual Assistant, you will play a critical role in supporting the daily operations of our client's physical therapy practice. If you have the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.

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