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Customer Experience and Service Professional

1 week ago

Manila, National Capital Region, Philippines GlaxoSmithKline Full time
Key Responsibilities

The successful CUSTOMER EXPERIENCE AND SERVICE PROFESSIONAL will be responsible for:

  • Translating insights into future marketing strategies
  • Flawlessly executing Global Integrated Campaigns
  • Engaging with Medical to gain customer insights
  • Managing local congresses and GSK-sponsored digital and face-to-face events
  • Collaborating with third-party stakeholders and global teams
  • Advising on customers, competition, and market trends

We are seeking professionals with a strong understanding of business analytics and the ability to respond accordingly. This role requires excellent communication and organizational skills, as well as the ability to execute prioritization, stakeholder management, and problem-solving effectively.