
Virtual Accounting Professional
2 days ago
Job Description:
We are seeking a detail-oriented and skilled Virtual Bookkeeper to manage our financial operations and customer service.
Role OverviewThe ideal candidate will oversee daily bookkeeping tasks, handle customer billing inquiries, and maintain accurate financial records while providing exceptional customer service support.
Key Responsibilities- Process and reconcile payments through specialized software including Stripe and QuickBooks Online.
- Manage accounts receivable, following up on past due payments.
- Reconcile bank statements and credit cards in QuickBooks Online.
- Process and record bills in QuickBooks.
- Generate and analyze financial reports, including P&L and Balance Sheets.
- Handle payment-related customer service tickets.
- Process refunds and manage billing disputes.
- Monitor and update memorized transactions.
- Process payroll.
- Bachelor's degree in Accounting, Finance, or related field.
- Minimum 2 years of bookkeeping or accounting experience.
- Strong proficiency in QuickBooks Online.
- Excellent English communication skills (written and verbal).
- Strong customer service orientation.
- High attention to detail and accuracy.
- Ability to work independently and manage multiple deadlines.
- Reliable internet connection.
- Quiet work environment for customer service duties.
- Computer with updated operating system.
- QuickBooks Online.
- Stripe Payment Processing.
- Freshdesk or similar customer service platforms.
- Google Workspace (Sheets, Docs, Drive).
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