
International Volunteer Coordinator
2 days ago
The Volunteer Engagement Specialist will play a pivotal role in the management and engagement of current and new volunteers within assigned countries.
- Coordinate with host country staff and program operations to determine volunteer team roles needed, along with plans for local and international volunteer identification and placement.
- Develop strategies to offer international volunteer positions to partner and program countries in equitable ways, supporting their volunteer engagement goals.
- Oversee all aspects of volunteer placement, international flight logistics, and volunteer preparation, working closely with volunteer management staff in the volunteer's home country, program host country, and travel support staff.
- Ensure credentialing of volunteers in assigned countries by verifying documentation is complete, requirements are met, and the process is completed efficiently.
- Review and assess volunteer evaluations, escalating priority issues/comments to relevant staff.
- Provide regular status updates and summary reports on volunteer placement and team composition to RVM and Program Operations staff.
- Support regional volunteer management staff with training and professional development.
- Collaborate with RVM on volunteer resource development, document management, and data collection and analysis.
Requirements:
- Education: Bachelor's degree (BA/BS) in business, program management, project management, non-profit studies, international studies, communications, or a related field.
- Experience: 2+ years of volunteer coordination, customer service, or project management is preferred.
Skills Required:
- Effective verbal and written communication skills in a multi-cultural context.
- Excellent interpersonal skills and cultural competency to build strong relationships with global stakeholders and volunteers.
- Ability to work independently and take initiative in a fast-paced environment.
- Strong English language skills, both written and spoken.
- Strong analytical and strategic thinking skills.
- Ability to work outside standard business hours as required or for emergencies.
- Work experience in an international NGO context is an asset.
- Proficiency in Microsoft Office suite.
- Travel internationally and domestically up to 10% of the year as required.
- Some evenings and weekends may be required.
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